Logo, One Stop Shoppers - Mystery Shopping
(403) 589-8533  
Calgary, AB T2Z 0Z4    

Hours of Operation: Monday – Saturday: 8:00 a.m. – 7:00 p.m.

Proudly Offering Nationwide Service on all Mystery Shopping services 

        Client & Shopper login 

Canada's Premier Mystery Shopping Company 

Satisfied Shopper - Mystery Shopping
Women Shopping - Mystery Shopping
Complimentary Setup - Offer Valued at $500

Mystery Shopping

One Stop Shoppers doesn’t let anything go unnoticed. Our retail mystery shopper not only helps determine customer satisfaction, but also the cleanliness of your locations.

Video Shopping

Our mystery shopping services include video-recorded shopping. This allows you to see your operations from a customer’s perspective, giving you in-depth analysis of your service.

Contact Us

For more information about a proposal regarding One Stop Shoppers services, please contact us today!

With more than 10 years of experience, we know how to effectively analyze standards and behaviors based on the company's expectations and training. Our operations are based around you and your processes and specific needs.

How Does Mystery Shopping Work?

For the Client:

Ever wonder how you stack up against your competitors? OSS Consulting Group has access to over 20,000 Mystery Shoppers across Canada. Due to this we can pick the right shopper that will best help you meet your goals! We work with you to create a custom Mystery Shopping Program (MSP) that will provide you with everything that you want out of the program. We will customize your survey to reflect your staff training and expectations. We want to help you and your team meet these expectations as well as increase your bottom line.

What we can do for you:

  • Provide insightful perspective into your customers' experiences.
  • Measure your company's proficiency at providing memorable customer experiences.
  • Help align your company's focus on consistently exhibiting the key behaviors that result in customer delight, customer loyalty, and improved sales and profitability.
  • Ensure your training efforts are being executed exactly how you intended.

We can do all of this through traditional Mystery Shopping services but also through Video Recorded Mystery Shopping.  With our expertise, you will be able to improve your customer satisfaction, grow your customer base and ultimately your bottom line.

For the Shopper:

Mystery Shopping is a fun way to earn money.  Do you love to golf or eat out?  Why not do the things you are already doing, and make a little money as well?  As a shopper, you will be able to go into a variety of industries and provide detailed feedback to help businesses improve and grow. 

OSS Consulting Group focuses on the following industries:

• Homebuilders • Government Sector • Dining • Retail • Golf Courses

Contact us in Calgary, Alberta, to request our mystery shopping services and begin increasing customer service, effectively.

Association: National Golf Course Owners Association

BBB Accredited Business

NGCOA Corporate Member